Vertical AI agents
Conversational agents trained on your domain, your documents and your tone of voice: they answer and act, not just chat.
Conversational-AI agency · B2B mid-market
AI agents that answer customers and qualify leads.
Conversational AI that proves its worth. Clear packages, transparent pricing and an ROI we measure together — in 3–6 months. Faster than an in-house team, more reliable than a freelancer, more transparent than enterprise platforms.
Hi 👋 I’m Roby, Zoff AI’s assistant. How can I help?
Do you have a solution for my e-commerce?
Yes. We answer customers 24/7, recover abandoned carts and track orders — integrated with your store and CRM.
Works with your stack
ShopifyWooCommerceHubSpotSalesforceWhatsApp BusinessZendeskKlaviyoGoogle Workspace
What we do
From idea to agent in production
A single partner to design, build and evolve AI agents and conversational automations — within a defined scope.
AI agents for sales
They qualify leads, book meetings and follow up on opportunities autonomously, around the clock.
Support automation
Instant answers, routed tickets and happier customers — while reducing your team’s load.
Use cases
What an agent actually does
Three real conversations — not slides. The same text runtime, shaped to your process.
Cart recovery & order tracking
Where’s my order #4821?
Out for delivery today: BRT courier, last stop Milan. Want a ping when it ships out?
Yes. And I’d left a cart half-finished…
Got it here: 2 items, €89. Shall I recover it with free shipping?
Lead qualification & meeting booking
I’d like to see if you’re a fit — we’re a team of 40.
Happy to help. What industry are you in, and which process would you automate?
Customer support — about 300 requests a day.
You’re right in our sweet spot. Shall I book a 30-min call Thursday at 3pm?
Instant answers & clean routing
I can’t log in, error 403.
Usually that’s an expired password: I’ve emailed you a reset link. Try it now.
Fixed! But I also have a billing issue.
I’ll hand that to the Billing team: they’ll reply within 2 hours, ticket #1192 opened.
Method
From pilot to go-live, zero surprises
A clear path that starts with a test on your real case, with checkpoints at every stage.
- 01
Shared-risk pilot
We define a KPI together and test it on your real case in 3–4 weeks. You decide on results, not promises.
- 02
Design
We design conversation flows, integrations and the knowledge base with a clickable prototype.
- 03
Build & integrate
We build the agent, connect it to your systems and test it on real cases.
- 04
Launch & optimize
We go live and keep improving performance with data and continuous feedback.
40%+ agentic AI projects canceled by 2027 (Gartner)
2–3 wks to your first pilot
3–6 mo typical ROI horizon
IT · EN bilingual, European markets
Timelines are indicative; ROI varies by use case. Agentic-projects figure: Gartner, 2025.
Why Zoff AI
We get you into the 60% that succeeds
Over 40% of agentic AI projects will be canceled by 2027 (Gartner): they fail because of unclear governance and value, not the technology. We work within a defined scope, with KPIs set up front.
Real agents, not relabeled chatbots
Systems that answer, qualify and act on your workflows — not auto-responders in disguise.
European governance
GDPR and AI Act by design, EU data, tested native integrations. Compliance is included, not an add-on.
Measurable ROI, not promises
We set the KPIs together and deliver them in 3–6 months. Provable numbers, never guaranteed percentages.
Radical transparency
Public pricing, scope and method. We also tell you when AI isn’t the right answer.
FAQ
The objections, answered honestly
You’re new — you have no case studies.
True, we’re just starting. That’s why we offer a shared-risk pilot: we define a KPI together, test it on your real case in 3–4 weeks, and you decide on results — not promises.
Isn’t AI just hype? Projects fail.
Over 40% of agentic projects will be canceled by 2027 (Gartner) — because of unclear governance and value, not the technology. That’s why we work to a defined scope, with KPIs up front and ROI in 3–6 months.
How much does it cost? I don’t know what I’ll spend.
Transparent pricing model: one-time setup + monthly retainer, with clear scope boundaries (flows, channels, revisions). No scope creep, no hidden quotes.
Are we too small for AI?
That’s exactly our market: SMBs and the mid-market, where AI adoption is still low. Our packages start at SMB scale.
My data is sensitive.
GDPR and AI Act by design, EU data, tested native integrations. Compliance is included, not an add-on.
How do I know it will work?
A shared-risk pilot, a live demo on your use case, and KPIs agreed before we start. And we tell you when AI isn’t the right answer.
Let’s test AI on your case, at shared risk
We define a KPI together and test it on your real case in 3–4 weeks. A 3-month minimum on the retainer, then flexible with 30-day notice. No surprises.